SMCE

Mon05282012

Last update02:19:31 PM GMT

Back CONSULTING Services Auditing

Auditing

  • PDF

Audits are either internal or external depending on the interrelationship of the audit parties. Any audit conducted within an organization is an internal audit. The rest are external audits.

Internal Audit Services
Internal audits are done within an organization and are used for self-assessment, internal verification and continual improvement. In some cases, organizations may hire outside audit teams to conduct internal audits for them.
SMCE work as sub-contracted internal auditors and conduct internal audits for your organization thus helping companies in multiple ways...

  • Reducing the cost of retaining in-house internal auditors
  • Getting highly professional internal auditors trained inline with varios ISO standards (ISO 20000, ISO 27001, ISO 38500, ISO 31000, BS 25999)
  • Bringing in best practices suggested through “Opportunities for improvement” during audits
  • Saving extra dollars under current though economic scenarios


External Audit Services
External audits are done on organizations by an independent body to verify that the management system are documented and implemented according to specified requirements. Primary organizations use third party audits for several reasons, including:

  • Satisfy customer requirements
  • Improve their competitive position
  • Recognition in the form of a certificate

Certification organizations, notating companies and systems registrars hire us as sub-contractor audits. Already our team has worked for leading multinational certification companies like APMG, itSMF, EXIN, ISEB, ISACA, PeopleCert and other Registrars.
We are proud to share that our team of Sub-contracted auditors have been reported with excellent rating on:

  • Quality of audit including excellent audit planning and time-management,
  • Following the certification body guidelines for audit, sample collections, interviews, reporting
  • Client handling and interpersonal skills
  • Impartiality and independence
  • Efficiency and accuracy in reporting
  • Team work with certification body auditors team and lead auditor
  • Thorough knowledge of various management systems standards
  • Market knowledge and ability to audit on sites or countries avoided due to travel or other restrictions
  • And practical industry knowledge

Mapping Requirements (Sample )


Client Requirements


How We meet Client Requirements


Sample References
Competence to accurately assess client’s current position in respect to ITIL guidelines and ISO 20000 standard

Consultants are all ITIL Service Managers certified

EXIN, APMG, itSMF, PeopleCert
Competence to assess any gaps between the current state, ITIL guidelines and ISO 20000 requirements.
Consultants are certified ISO 20000 trainers and consultants
EXIN, itSMF, PeopleCert, SFIA
Capability to provide a clear plan that describes next steps required, timing, supportive training, resources and implementation methodologies.

Consultants have executed similar tasks before

Presidential Flight, Etihad Airways, Abu Dhabi Police, General Directorate of Residency and Foreigners Affairs, National Bank of Abu Dhabi, Maersk Oil, Abu Dhabi Investment Company, ZADCO Group (ADNOC, ADGAS, ZADCO), Shell Gas & Oil, Johnson & Johnson, Kuwait Petrolium

Competence and experience in implementation of ITIL and ISO 20000
Consultants have been involved in ISO 20000 implementations in the region
Booz Allen, Gartner, itSMF, ITG, ISACA, CMMI
Competence in preparing an organization for ISO 20000

Consultants have executed similar tasks before within the region

Presidential Flight, Etihad Airways, Abu Dhabi Police, General Directorate of Residency and Foreigners Affairs, National Bank of Abu Dhabi, Maersk Oil, Abu Dhabi Investment Company, ZADCO Group (ADNOC, ADGAS, ZADCO), Shell Gas & Oil, Johnson & Johnson, Kuwait Petrolium