SMCE

Introduction whitepaper talking about ITIL and its origins, listing the benefits and type of companies using ITIL.

Introduction whitepaper talking about MSP listing the benefits and type of companies using MSP.

Everything you wanted to know about Management of Risk: Guidance for Practitioners (M_o_R®) in less than one thousand words

This white paper describes the development of TOGAF (The Open Group Architecture Framework) and ITIL® as a background to discussions about the potential overlap in the processes they both describe.

Leaders often struggle when faced with the challenge of restructuring or rightsizing their organizations or redesigning reporting relationships. Don t make the mistakes many make when they fail to do appropriate due diligence by addressing the symptoms of the perceived business problem rather than the root causes. Check out this practical and informative book first. As the title suggests, it is a real-world guide to organization design. It is written by a global corporate executive and management consultant with 25 years of experience advising senior executives on strategic change. And it is a rich resource of insight and hands-on templates and tools designed to ensure you succeed at one of the toughest jobs a leader will face.