IT Service Management

IT Service Management

Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.

Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.

Contact Us

Address:
Shatha Tower, Office 1719
Dubai Internet City, Dubai, UAE

Tel: +971 4 439 3533
E-mail: info@smce.org

Copyright © 2023 Service Management Center of Excellence (SMCE) FZ-LLC

Designed and Developed by EXIT99 Design Studio